Terms and conditions of use
1. Direct orders by our Web site (small quantities, private customers, companies etc.)
2. Special, personalized orders, quantities, etc. (companies, associations, institutions, private customers, etc.)
1. Direct orders by our Web site (small quantities, private customers, companies etc.)
1. Applicability of General Conditions of Sale
1.1 Each order placed with Goliath Diffusion by means of the Internet shall be governed by the present General Conditions of Sale. They shall apply to the exclusion of all other conditions. By placing an order, you acknowledge that you have read, understood and accepted, without reserve, the present General Conditions of Sale.
1.3 Goliath Diffusion reserves the right, at any time, to modify the present General Conditions of Sale by posting a new dated version on this website. By placing an order after Goliath Diffusion has posted a new version of its General Conditions of Sale, you agree to be bound by that updated version.
2.1 When you register on this website, you must ensure that the mandatory registration information you provide is correct and complete.
2.2 Please inform Goliath Diffusion about changes of address or other modifications by updating your personal details on this website without delay.
3.1 When registering to use this website, you will be asked to create a password. You must keep this password strictly confidential and not disclose it or share it with anyone.
3.2 You are fully responsible for the use of your password and any orders placed under it, even without your knowledge.
3.3 If you know or suspect that someone else knows or has used your password, you should notify Goliath Diffusion immediately.
4.1 By placing an order through this website, you make an offer to purchase the products you have selected under these General Conditions of Sale.
4.2 Orders you place with Goliath Diffusion on this website are subject to minimum and maximum quantity limitations.
4.3 Goliath Diffusion offers its products on this website within the limits of its available stocks.
5. Order Confirmations
5.1 The order you place on this website will not constitute a binding contract unless and until Goliath Diffusion transmits a confirmation by e-mail.
5.2 Goliath Diffusion reserves the discretionary right to refuse orders, notably in relation to creditworthiness or unpaid invoices.
5.3 The data registered by Goliath Diffusion constitutes full proof of the order and the entire transaction. The data registered by the payment system constitutes full proof of the financial transactions.
6.1 The prices payable for the items you order are those displayed on this website on the date you place your order, inclusive of VAT, but excluding delivery charges.
6.2 Delivery charges will be billed at the rates indicated on this website on the date you place your order, calculated notably in function of the size of the order and the delivery method you select.
6.3 Goliath Diffusion reserves the right to modify its prices and delivery charges at any time and to cancel a contract in case of writing, printing or calculation errors.
7. Customs Duties
7.1 When ordering products for international delivery to countries other than those where Goliath Diffusion originates its shipments, you are the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
7.2 You may be subject to import duties and taxes that are levied once the merchandise reaches your country. Any additional charges for customs clearance must be borne by you. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information.
8.1 All orders confirmed by Goliath Diffusion will be delivered to the delivery address you specify when placing your order.
8.2 Goliath Diffusion does its utmost to ensure deliveries within two working days after receipt of an order.
8.3 Deliveries can only be made to the countries specified on this website.
9. Verification of Merchandise
9.1 It is your responsibility to verify the quantity and condition of the merchandise upon delivery.
9.2 In case you observe damage or missing items, you must notify and file claim with the carrier and inform Goliath Diffusion within 7 days after the delivery. Goliath Diffusion shall in such a case provide you with identical replacement merchandise.
10.1 You have the right to return any merchandise that does not suit you within 14 days after receipt of the order.
10.2 Goliath Diffusion will only accept returns of merchandise in their original condition and packaging accompanied by the invoice.
10.3 When returns are properly completed, Goliath Diffusion shall reimburse the price of the returned merchandise and the invoiced delivery charges within a maximum of 30 days upon reception of the returned merchandise. The return postage will be at your charge.
11.1 Invoices are sent after delivery of the merchandise and are fully payable within thirty days.
11.2 Payment by credit card is immediately due and payable. Your credit card details will be encrypted for security purposes.
12. Late Payment
12.1 In the event of late payment, you will be charged interest on the outstanding balance as well as any administrative and legal collection costs.
12.2 Goliath Diffusion reserves the right to refuse any new order until full payment of any overdue balance.
13. After-Sales Service
13.1 If you encounter any problems or have any questions concerning the functioning, maintenance or after-sales service of your machine, please contact Goliath Diffusion by telephone for advice and assistance.
13.2 If your machine problem cannot be resolved by telephone, Goliath Diffusion proposes a series of advantageous after-sales service options. Please contact Goliath Diffusion by telephone for detailed information.
14. Limitation of Liability
14.1 The photographs and texts illustrating and describing the products on this website are non-contractual and for information purposes alone. Goliath Diffusion shall not be liable in case of errors or omissions in the photographs or texts displayed on this website.
14.2 For international deliveries to countries, Goliath Diffusion shall have no liability if the products do not comply with the laws and regulations of the country of delivery or in case of the incompatibility or other one of the product
14.3 Without limiting the scope of these General Conditions of Sale, no claim of any kind, whether as to products delivered or non-delivery of products, or otherwise, shall be greater in amount than the purchase price of the products in respect of which damages are claimed. In no event shall Goliath Diffusion be liable for any indirect, incidental or consequental, damages of any nature (event if the advent of such damage was known or could have been know by Goliath Diffusion, Capable of arising in connection with its products, their use, sale or this Website.
15. Force Majeure
15.1 Goliath Diffusion will make every reasonable effort to fulfill its obligations. However, Goliath Diffusion cannot be held responsible for delays or failure to deliver caused by circumstances beyond its reasonable control. Such circumstances include strikes, wars, natural catastrophes or any others that make impracticable the production, transportation or delivery of products.
15.2 In the event of delay, Goliath Diffusion will perform its obligations as soon as reasonably possible, and it reserves the right to allocate any remaining product supply among customers in a fair and reasonable manner.
16. Applicable Law and Forum
16.1 The present General Conditions of Sale are governed by the Swiss law whereis registered the Goliath Diffusion Sàrl company that invoices you for the order.
16.2 The exclusive forum is in Switzerland
Goliath Diffusion Sàrl - 7, Route de la Lanche - CH 1897 Bouveret - Switzerland
Terms and conditions of use
2. Special, personalized orders, quantities, etc. (companies, associations, institutions, private customers, etc.)
1. Subject and Field of Application
Orders of Magic Flyer® products and others brands imply that buyers fully understand and accept the General Terms of Sale hereby. Said General Terms of Sale shall prevail over any other of the buyers’ documents, and in particular over any of their general terms of purchase, except prior express dispensatory agreement given by us.
The general terms of sale hereby shall apply to any sales of Magic Flyer® products by us, except expressly agreed otherwise in writing between the parties when ordering.
Clients’ placing of orders therefore means that they fully accept the general terms of sale hereby, except special terms agreed in writing between us and the buyers.
Any other documents than the general terms of sale hereby, be they catalogues, leaflets, advertisements, directions for use, etc., have information value only and shall not be deemed contractual.
2. Intellectual Property Rights
Any technical documentation entrusted to our clients shall remain our exclusive property as the sole owners of the intellectual property rights to said documents, which shall be given back upon request.
Our clients shall make no use of said documents liable to harm our intellectual or industrial property rights, nor disclose them to any third parties.
Magic Flyer International is the owners of the Magic Flyer® brand, which is registered to the French Institut French National Institute of the Intelectual property. No use whatsoever may be made of said brand without our agreement in writing.
3.1 – Definition
Except otherwise agreed, orders are understood to be orders for products appearing in our price lists and accepted as orders by us, said orders to come together with the payments mentioned on order forms.
3.2 – Modifications
3.2.1 – Except otherwise agreed in writing by us, orders placed with us shall be irrevocable for clients.
3.2.2 – Requests for modifications to the make-up and volume of orders placed by clients shall be accepted by us only if made in writing (fax or e?mail included) and received by us 3 days (three days) at the latest after receipt by us of the initial orders.
Any modifications to orders by clients shall release us of compliance with the initially agreed terms of delivery.
3.2.3 – Bespoke Products
For bespoke products, clients receive a digital matrix of the ordered Magic Flyer®, together with a set of instructions to be followed scrupulously, followed by a digital press proof. No modifications shall be made once the press proof has been accepted in writing by the client.
4.1 – Terms of delivery
4.1.1 – Terms of delivery are given for information only. Actual deliveries are subject in particular to the sequence of received orders and to the availability of carriers.
We endeavour to keep to the terms of delivery (set according to logistic lead times accepted in the trade) as stated upon acceptance of orders, and to carry out said orders, except force majeure and any circumstances beyond our control such as strikes, frost, fire, storms, floods, epidemics, supply problems or any others not herein mentioned. Delayed deliveries shall carry no penalties or compensation, nor entitle buyers to cancel their orders. For bespoke products, terms of delivery as mentioned on estimates start running once clients have endorsed the press proof in writing.
4.1.2 – Delays relative to the initially stated terms of delivery, which are given for information only, shall not entitle clients to cancel the orders they have placed with us and that we have accepted.
4.2 – Risks
Deliveries are made carriage paid. Risks for the products sold by us are transferred upon handing over of the products to carriers.
4.3 – Transport
Clients shall make to carriers any required reservations concerning missing or damaged goods.
Any products for which no reservations have been made to carriers within 3 days (three days) of reception by registered letter with acknowledgement of receipt as provided by art. L 133?3 of the French commercial code, together with a copy being sent to us, shall be deemed as accepted by clients.
4.4 – Acceptance
4.4.1 – Without prejudice to any provisions buyers have to make concerning carriers as described in art. 4.3 above, any complaints whatsoever as regards missing goods or conspicuous defects concerning delivered goods shall be accepted by us only if sent in writing by registered letter with acknowledgement of receipt within the 7-day (seventh-day) time limit provided in section 4.3 above.
4.4.2 – It is the buyers’ responsibility to provide proof as to the reality of missing or faulty parts in deliveries.
4.4.3 – Purchased goods shall not be returned without our prior express agreement in writing, to be requested among other means by facsimile or by electronic mail.
Any return costs shall be borne by us only for missing goods or conspicuous defects as ascertained by ourselves or by our authorised agent.
Goods shall be returned to us by carriers chosen by us.
4.4.4 – In case missing goods or conspicuous defects are ascertained by us or by our authorised agent, buyers shall be entitled only to the replacement of faulty goods and/or to the supply of the missing goods, at our cost, without buyers being entitled to claim any compensation or cancellation of orders.
4.4.5 – The acceptance by buyers without reservations of ordered goods shall void any claims and complaints for missing goods or concealed defects.
Any reservations shall be confirmed as provided for in paragraph 4.4.1.
4.4.6 – Complaints from buyers as provided for herein shall not suspend payment by buyers of the concerned goods.
4.4.7 – Even when we have chosen the carrier, we shall not be liable for any events occurring during transport nor for the theft, loss or destruction of goods.
4.5 – Suspended Deliveries
We reserve the right to suspend any deliveries planned and/or in progress in case of complete non-payment of invoices that have become due following formal notice unresponded to within 48 hours (forty-eight hours).
4.6 – Cash Payments
Any orders we accept build on buyers’ adequate financial reliability guaranteeing that they shall pay owed amounts when due and as provided in law.
Should we thus entertain serious or special worries concerning payment difficulties as regards buyers at the time of placing their orders, we may accept orders or their continued execution only subject to payment in cash or at delivery by buyers, or provision to us of adequate guarantees.
We may also, for current orders or prior to accepting any orders, require of buyers that, for the purpose of assessing their solvency, they submit their books of account, in particular their profit or loss account or their earning forecasts.
Should buyers refuse cash payment without providing sufficient guarantee, we may refuse to carry out placed order and to deliver the ordered goods, without buyers being entitled to claim unjustified refusal to sell or any compensation.
4.7 – Refusal of Orders
Should clients place orders with us without having paid their earlier orders, we may refuse to carry out any new orders and deliver the relevant goods, without clients being entitled to claim to any compensation for any reason whatsoever.
5. Prices and Price List
5.1 – Price List
5.1.1 – Our prices apply to all clients at a given date. They may be increased from time to time after prior notification to our clients.
Any price modifications shall be automatically applicable at the date stated on the new price lists.
5.2 – Prices
5.2.1 – Our prices are those of the price list applying on the day orders are placed. Prices are always without tax.
Except otherwise provided, the prices of products not included in our catalogue may be modified subject to any cost variations of their economic components between the placing of orders and delivery.
Prices are payable in euros using one of the following means: bank card, wire transfer or cheque without trade discount or reduction, bill, bill of exchange statement, stand-by letter, documentary letter of credit. Original invoices are sent together with the goods.
5.2.2 – Our prices are stated without carriage, except prior express agreement made with buyers.
Volume-related prices mean that orders for lesser volumes entail modified prices.
5.2.3 – Except otherwise agreed, late deliveries carry no right to modify or cancel contracts and shall not give rise to damages. Any penalty clauses provided for in clients’ own documents shall be unenforceable against us.
5.2.4 – Any terms of execution stated in orders shall be accepted and be deemed binding by us subject to compliance with the following conditions: compliance by clients with the terms of payment and the payment of down payments, timely submission of technical specifications, absence of delays in design and preparatory work, absence of force majeure and of political, social, economic or technical events hampering the operations of manufacturers or their supplies of energy, raw materials or components.
6. Terms of Payment
6.1 – Payment
Our invoices are payable upon acceptance (given in writing and bearing date, stamp and signature) of estimates or order forms.
Dates of payment are stated on invoices.
Full payment according hereto shall be deemed as made only after effective collection of bills or bill of exchange statements.
Orders of bespoke products are payable as follows: 30% on order or on acceptance of the estimate and 70% prior to shipment; or 100% on order with 3% discount (carriage not included); or cheque cashed 30 days after order.
6.2 – Non-payment
6.2.1 – Any amounts not paid when due shall entail the payment by clients of penalties, said penalties being set at one and half time the legal rate of interest. As provided by art. L 441?6 of the French commercial code, such penalties are due ipso jure upon receipt by buyers of notification that said penalties have been charged to them.
6.2.2 – We further reserve the right to refer the matter to a court for lifting such non-performance, together with the setting of a daily fine.
7. Retention of Title
7.1 – Transfer of title to our products shall remain pending until full and complete payment by clients of their price, both principal and costs, even in case of extended terms of payment. Any provisions to the contrary, in particular to be found in general terms of purchase, shall be deemed as void in accordance with art. L 621?122 of the French code of commerce.
7.2 – It is expressly agreed that, as per the Retention of Tile provisions hereby, we may for any of our claims make use of our rights hereby over all of our products as held by clients, those products being as is customary deemed the unpaid ones, and take or claim them back in compensation of any unpaid invoices, without prejudice of our right to cancel current orders.
7.3 – Clients may resell unpaid products only as per the normal operations of their companies; in no case shall they pledge or give in guarantee unpaid stocks. In case of non-payment, clients shall further abstain from reselling products they hold in stock corresponding to the volume of unpaid products.
7.4 – In case of non-payment of due invoices, we may also request cancellation of sales following upon mere formal notice. We may likewise, upon formal notice, unilaterally take stock of our products as in the possession of clients, who here and now to that effect undertake to allow free access to their shops, warehouses or other premises and to always keep our products identifiable.
7.5 – Pending orders shall be automatically cancelled in case clients go into receivership or into liquidation, our company reserving the right to claim back products in stock.
7.6 – This article notwithstanding, the risks pertaining to the goods are automatically transferred to buyers upon delivery.
7.7 – Delivered products automatically fall into the keeping of the buyers upon delivery.
In case of non-payment and unless we choose to require the full execution of sales, we reserve the right upon formal notice to cancel sales and to claim back the delivered goods, with the return costs to be borne by buyers and any payments already made being retained by us in penalty.
8. Warranty for Conspicuous and Concealed Defects
8.1 – Products shall be checked by clients upon delivery. Any reservations, objections or complaints concerning missing goods or conspicuous defects shall be made as provided for in art. 4 hereof. Products suffering from conspicuous defects shall be replaced by us subject to control of the claimed defects.
Clients shall provide proof concerning the reality of any discovered defects. We reserve the right to directly or indirectly carry out on site any controls and raise any objections.
8.2 – Defects to be found at the time of delivery and discovered during acceptance shall be given notice of by clients in writing within three days following the date at which the defects have been found. Notices given more than three days after delivery of the products shall not be considered.
8.3 – No action shall be brought for non-conformity of any products later than one week after delivery.
Clients expressly agree by the accepting of the General Terms of Sale hereby that once said time limit of one week is over, they shall no longer be entitled to claim any non-conformity concerning the products, nor claim such non-conformity for filing a cross action to counter any action brought by us for collection of outstanding debts. Failing the fulfilment of said conditions, we cannot accept any liability towards clients for concealed defects.
8.4 – Defects and damages concerning delivered products resulting from unusual storage and/or conservation conditions in the client’s premises, especially following any accident, shall not entitle clients to the warranty applying to our products.
8.5 – Our warranty against concealed defects extends no further than the costless replacement of any faulty products, to the exclusion of any claims for damages for any reason whatsoever.
8.6 – We guarantee our products against concealed defects in accordance with law, with precedents and with habitual practice, under the following conditions:
Our warranty shall apply only to products to which buyers have due title.
Faulty storage, packaging or use of the products and their consequences shall not be considered for warranty. We reserve the right of conditional acceptance for inconspicuous defects and faulty usage. For best results we recommend following the instructions for use.
Our warranty applies to concealed defects only. Our clients being professionals, concealed defects are understood as product manufacturing defects making them unsuitable for their intended use and unlikely to de detected by buyers prior to use. Design faults shall not be considered as concealed defects. Our clients are deemed to have received all the technical information concerning our products.
Our warranty is restricted to the replacement of faulty products.
9. Force Majeure
Cases of force majeure or fortuitous events are defined as events beyond the control of the parties that could not reasonably be considered as foreseeable by them and that they could not reasonably have avoided or mastered, to the extent that their occurrence completely prevents the execution of their obligations.
The following shall be considered as cases of force majeure or fortuitous events freeing us from our delivery obligations within the initially agreed period: strikes by all or part of our personnel or of our usual carriers’ personnel, fire, floods, wars, production stoppages due to fortuitous breakdowns, failures in the supply of raw materials, epidemics, road closures to heavy traffic during thaws, roadblocks, failures of power or gas supplies, in particular because of strikes, supply failures not attributable to us and any other supply failures attributable to our own suppliers.
We shall under such circumstances warn clients in writing (facsimile or electronic mail included) within 24 hours (twenty-four hours) after the occurrence of such events, said events ipso jure and without compensation suspending the agreements between us and our clients from the date of occurrence of the events.
Should such events last longer than 30 days (thirty days) after their date of occurrence, any sales agreements between us and our clients shall be open to cancellation by the promptest party, without any party being entitled to claim damages.
Such cancellation shall come into effect upon first presentation of the registered letter with acknowledgement of receipt notifying such cancellation.
10. Jurisdiction Clause
10.1 – The competent courts shall be the courts of our company headquarters.
10.2 – Any disputes arising out the implementation, the interpretation and the execution of the General Terms of Sale hereby, out of any sales agreements made by us or concerning the payment of prices shall be brought before the commercial court competent for our headquarters, whatever the place of the order, the place of delivery, the payment and terms of payment, even in case of action on warranty or of plurality of defendants.
Bills of exchange shall be ground for neither novation nor derogation to the jurisdiction clause hereby.
10.3 – The jurisdiction clause hereby clause is all-inclusive and shall apply to claims heard on the merits, to interlocutory proceedings or to summary proceedings.
10.4 – In case of action at law or any other action for debt collection by us, any costs for summons, courts costs and counsel and bailiff fees shall be borne by the faulty clients, as well as any costs connected with or arising out of their failure to comply with the terms of payment or the conditions apply for delivery of orders defaulted upon.
Any renunciation by us at a given time to seek application of any of the provisions hereby shall in no way imply subsequent waiving by us of the same provisions.
12. Applicable Law
Any issues concerning the General Terms of Sale hereby and the sales thereunder that should not be provided for hereunder shall be governed by Swiss law exclusively, and supplementarily by the Vienna Agreement on the International Sales of Merchandise.
Goliath Diffusion Sàrl
7, Route de la Lanche
CH 1897 Bouveret